Do you serve Geneva and surrounding areas?
Yes. A1 Movers is based in Geneva and serves multiple communities throughout Chicagoland. Long-distance moving is also available.
Do you handle residential and commercial moves?
Yes. Residential moving and commercial moving are both core services, with apartment and office moving options available as well.
Do you provide packing services?
Yes. Customers can request full packing, partial packing or help with selected items and rooms.
Can you load a truck or storage container that I rented?
Yes. Loading and unloading labor is available when you are handling transportation yourself.
What information do you need for a moving estimate?
Provide the origin and destination, moving date, move size, packing needs, stairs or elevators and any specialty items. More accurate details help produce a more useful quote.
How far in advance should I book movers?
Availability changes by season and day of the week, so it is best to request your preferred date as soon as your plans are reasonably firm. If your move is soon, contact the team to ask about current availability.
Do you move pianos, safes or exercise equipment?
Specialty items should be disclosed during the estimate process so the team can confirm whether the item can be handled and what equipment or crew planning may be required.
Is tipping required?
Tipping is not required. If you choose to tip after a positive moving experience, the amount is at your discretion.
What if my moving date changes?
Contact A1 Movers as soon as possible. The team can review scheduling options based on current availability and any applicable terms for your move.
How do I file a claim?
Use the File a Claim page for the current claims process and required information. Contact A1 Movers if you need help identifying your move details.