Start With the Current Claims Provider Instructions
If you believe an item was damaged or missing, or you have a billing concern related to your completed move, gather your move documents and contact information before beginning a claim.
Information You May Need
- A1 Movers legal business name
- Your name as it appears on the bill of lading or moving contract
- Current address, phone number and email
- Order or move confirmation number
- Origin and destination states
- Move date
- Photos, receipts or other supporting documentation when applicable
Third-Party Claims Portal
The current A1 Movers website directs customers to MovingClaims.net to register a moving claim or complaint. Claims procedures and deadlines can depend on the type of move and applicable rules, so customers should follow the current instructions shown by the claims provider and retain copies of submitted documentation.
Questions About Your Move Information?
If you need help locating your order or move details before submitting a claim, contact A1 Movers directly.